Personal Information
Organization / Workplace
Virgin Islands (U.S.) Virgin Islands, U.S.
Occupation
CUSTOMER SERVICE ENGINEER LEVEL 2 DESKTOP SUPPORT
Industry
Technology / Software / Internet
About
•Ensuring that all desktop and laptop of users are working in Singapore.
•New machine or laptops deployment
•Windows 7 roll-out in charge, Singapore Area.
•VOIP telephone maintenance.
•On-boarding / conduct training to new employees/staff
•Provide Black Berry Support
•Ensuring that all HP printers are working.
•Lotus Notes support.
•Staging new machines (laptop)
•Printer supplies and operation monitoring/maintenance
•Network infrastructure maintenance
•Provide Level 1 support to Hong Kong, Beijing, China and Mumbai
•Provide Level 2 Support in Singapore branch
•Maintenance/ Local Support of VOIP Phones.
•Using SCCM tools for trouble shooting.
•Remote suppor...