Personal Information
Organization / Workplace
Pakistan Pakistan
Occupation
Contact Center Technology Support Officer
Industry
Telecom / Mobile
About
• Perform and manage daily operational tasks related to backend services/components
• Providing BSS Applications support i.e. Siebel (CRM), Chris-Xpress, CAM, ADT, NICE, interface etc. responsible for gathering and implementing change requests as per business
• Managing Sun Micro system’s VMware thin Clients Solution (Cloud Computing)
• Handling voice and data solutions comprising Avaya (Core Switches and backend CC Components and telephony Solution), and NICE Recording Solution
• Installation & configuration of Avaya Hard & Soft Phone
• Working under Microsoft Domain Architecture
• Provide 1st/2nd level Support to Telenor & TSS Users
• Provide 1st/2nd level Support T...
Contact Details
Tags
one drive
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