Entrepreneur in Online education portal. Certified professional teacher with 8 years of experience. Possess 20 years of Managerial ability in handling call centre and BPO businesses.
Possess 20+ years of experience in handling Inbound / Outbound, Quality & backoffice processes & Selling Enterprise Learning Solutions alongwith 8 years of Teaching experience.
Some of my major clients were Tata Teleservices, Tata Sky, Airtel, Bharti Axa Life insurance, Pizza Hut, Videocon, Samsung & Reliance outbound.
Key role in Migration of process, day to day operations, client co-ordination, Profitability of Process, Billing & Collections.
Specialties: BPO & Call Center Operations. Capability in han...
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