• Leadership skills from delegating tasks, managing the team work allocations and shift schedule for 24/7 operation of 9 – 12 L2 engineers to hiring engineers with the right skill sets, training new hires, mentoring and coaching
• Experienced in Project Management, Agile Methodology (Scrums) and ITIL processes, Incident Management and Change Management
• Proficient with Linux/UNIX server especially RedHat, Satellite Server, EMC SANs, NetApp NAS, disaster recovery, virtual machines, databases (Oracle, MySQL, Postgres, SAP BW), MQ series, Java, Apache and Tomcat, Shell and Perl scripting
• Experienced in Disaster Recovery, Business Continuity, SDLC and Continuous Process Improvem...
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