Personal Information
Organization / Workplace
Pune Area, India India
Occupation
Business Consultant
Industry
Technology / Software / Internet
About
BPM - Business Process Management:
As a Business Consultant I will be responsible for
1. Stakeholder Engagement
2. Providing SME for L2C & T2R operational & business processes
3. Due Diligence & Gap Analysis to build robust To-Be Processes
4. Providing System & Process Solutions for Improving Customer Experiance, RFT & CT measures
5. Lean Implimentation
Product Process & System Knowledge:
1. PSTN, ISDN2, ISDN30, IP Exchange, SIPT, Ethernet, NGA (FTTx), FVA, LLU (MPF & SMPF)
Domain:
Service Fulfilment:
1. Order Management (Pre-Order Validations, Capture & Submit, Validate Order)
2. Workflow Management (Task & Job Management, Prioritization & Dependency)
3. Number Managment (Num...
Contact Details