Personal Information
Organization / Workplace
Egypt Egypt
Occupation
Customer Service Manager ITIL V3®
Industry
Technology / Software / Internet
About
I am a Customer Service Manager with over 5 years’ experience is Network, Service operations, people management & Relationship management. I have worked with different technologies
and services including Business VPN, Network optimization, Telepresence, Security and Voice.
I excel in managing a large customer base and a high volume of services and implementations every month with proven track record in engaging and motivating a high performance team.
I possess operational skills that drive organizational efficiency and result in improved customer retention and the ability to develop and drive a culture of innovation, change and growth to optimize customer experience.
I have outstandin...
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