Passionate Leader of People, Manager of Processes, Champion of Customer Service, and Evangelist of Technology
Industry
Technology / Software / Internet
Website
About
Information Technology Manager and Leader: Over 19 years of management and lead/supervisory experience in the field of Information Technology providing successful IT solutions and world class customer support to a wide variety of Fortune 500 clientele. Career Track: Proven track record of successful team building, network and systems technology savvy, and an unwavering focus on total customer satisfaction for the market leader in Employee Internet Management.
鈾� Introduced standards to Technical Support and IT Support Services organizations, creating process documentation and policy handbooks for both departments.
鈾� Managed multiple budgets of up to $3.8 million, consistently bringing a
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