Personal Information
Organization / Workplace
Ghana Ghana
Occupation
MCITP , Siebel CRM , IT Solutions
Industry
Technology / Software / Internet
Website
http://www.vodafone.com.ghAbout
• 9+ years of IT Experience
• 5+ Experience in Supporting Application Development , Support Call Centre Systems
• 6+ Experience in planning, designing, testing, implementing, administering, troubleshooting and commissioning of enterprise-wide systems infrastructure based on Microsoft products.
• 1+ Experience in Administering BMC
• Experience in ITIL process and/or operational support in the areas of Service Desk, Incident, Problem, Change, Asset & Configuration, Service Level and/or Service Request Management
• Experience with full lifecycle development for customizations including – Design, Development, Test, Migration and Documentation of the custom work.
• BMC ProactiveNet Performan...
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