Over 15 years of experience in quality assurance and Incident/problem Management. Currently, working as a sr.manager delivery and managing resources for Manual, Automation, Performance and Data Masking. Also, experienced as application support SME of key applications application to ensure resolution of critical/complex production application support issues within agreed upon SLA鈥檚.
A forward thinking, capable and committed manager with a proven ability to meet agreed deadlines, co-ordinate work within a structured environment. Focused on any task at hand and able to utilize existing knowledge and experiences to come up with practical solutions. Having first class executive leadership, n...
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