Lead Technical Support Application Specialist - Tier 3
Industry
Technology / Software / Internet
About
Sr Technical Support Engineer with over fifteen years experience in Customer Services, Operations and Technical Support. I have extensive support experience in UNIX/Solaris systems, Linux, Networking, Client/Server, Internet/Web, Windows, MySQL, DB2, Sybase and Oracle environments. I have excellent technical and customer service skills, excellent written and verbal communication skills, excellent project management skills, trainer with extensive experience in troubleshooting application problems, and technical support.
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