I joined to BMC in 2006 and since then I led the Service Support area, strengthening this business and accelerating its adoption in the Spanish market, working closely with customers, partners and internally with the area of Marketing Development and playing a key role in the adaptation of the BMC ITSM Platform to the Spanish market and helping to make this suite a standard in our market. Over 11 years of industry experience, primarily focused on the area of IT Service Management (ITSM) where I gained much experience in different technologies, standards and best practices of this discipline. The last December 2009, I was prometed to Software Consulting Manager for Spain and Portugal, whe...
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