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Greater Philadelphia Area United States

Customer Success Manager, Enterprise Accounts at Aria Systems

Technology / Software / Internet

I am an established, creative leader with 20 years of increasingly responsible experience in sales operations, client project implementations, managing company billing operations, and creating quality operations and compliancy processes from the ground up. I have on-boarded colleagues, clients and partners on best practices to sell, manage and invoice billions of subscription billing transactions - by combining my expertise with billing integrations, experience on global partnerships, and knowledge of cloud and on-prem infrastructures - and leveraging strategic Six Sigma tools and training to accelerate recurring success. Additionally, I have designed customer assurance processes to mea...