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São Paulo Area, Brazil Brazil

Engineering or IT Manager | Technical Head or Project Manager | Consultant Business, Solutions and Process

Telecom / Mobile

My last position was manager of the VAS team, having served as project leader in the implementation of the VAS HUB platform. Leader of projects for improvement Corporate Structure of Systems and Network (2G-iDEN, 3G and 4G); I participated as Solution Architect, designing BSS / OSS improvements in all IT systems and network platforms to develop a Self-care service in Digital (Mobile) environment. Acted Manager of the demands of the Marketing VP for development in IT; Transiting together the internal business areas, HP and Nokia Siemens. I was responsible for the technical structuring of the call center for Data, VAS and International Roaming products; Based on ISC, FCR, Reduction of T...