ºÝºÝߣ

ºÝºÝߣShare a Scribd company logo
Working Effectively in 
the Western World 
Seiyou Shakai de Kouka Teki ni Shigoto o 
Suru 
Î÷ÑóÉç»á¤Ç„¿¹ûµÄ¤ËÊËʤò¤¹¤ë 
Margaret Page 
Certified Etiquette & 
Protocol Expert
3 Myths About North America 
Work as 2nd Priority Everyone is Wealthy Vacations
Comparing 7 Cultural Values
Power Distance
Uncertainty Avoidance
Cooperative vs. Competitive
Being - Doing
Individualism - Collectivism
Time Orientation
Context 
High Context Low Context
Body Language
Facial Expressions: 7 Universals
Facial Expressions: Anger
Facial Expressions: Surprise
Facial Expressions: Disgust
Facial Expressions: Fear
Facial Expressions: Happiness
Facial Expressions: Sadness
Facial Expressions: Contempt
Proxemics 
Intimate: 50 cm 
Close Personal: 50 cm ¨C 60 cm 
Far Personal: 60 cm ¨C 120 cm 
Social: 120 cm ¨C 350 cm 
Public Zone: 350 cm
Eye Contact: Duration
Hand Shaking: Vertical
Hand Shaking: Dominator & Upturned
Hand Shaking: Deadfish
Hand Shaking: Politician
Name Tag
Head Nodding
4 Suggestions For Your Next Trip to North America 
Tipping 
Speaking English 
Dining Protocols 
Personal Space
Working Effectively in the Western World 
1. Myths are not always true 
2. Consider the difference in cultural 
values 
3. Be respective of body language and 
gestures 
4. Act on suggestions for your next trip 
to North America
Thank You! 
Arigatogozaimashita! 
¤¢¤ê¤¬¤È¤¦¤´¤¶¤¤¤Þ¤·¤¿ 
Margaret Page 
Certified Etiquette & 
Protocol Expert
References 
? Cultural Intelligence Centre 
? Geert Hofstede

More Related Content

Working Effectively in the Western World

Editor's Notes

  • #3: Work as 2nd priority: overtime and coming in early for work
  • #7: Sumo wrestler position
  • #11: Left: High context Right: Low context
  • #22: Duration 75-25% Toward Good News Away from Bad Close Eyes Don¡¯t Lie
  • #23: *
  • #24: *white background image
  • #26: - Haptics
  • #28: - Haptics
  • #31: - MP jap biz card