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Design para Contexto com Machine Learning
DESIGNING
FOR CONTEXT
Maria Kl?kner
Senior Designer @ Booking.com
@marialigiak
oi
oi
Design para Contexto com Machine Learning
countries
220+
languages
43
empathy
Empathy is patiently and sincerely seeing
the world through the other person’s eyes.
It is not learned in school; it is cultivated
over a lifetime." Albert Einstein
machine learning
Machine learning is an application
of artificial intelligence (AI) that
provides systems the ability to
automatically learn and improve
from experience without being
explicitly programmed.
machine learning
spotify
machine learning
netflix
machine learning
google’s self driving car
Any sufficiently advanced technology is
indistinguishable from magic
" Arthur C. Clarke
machine learning
e.t.
machine learning
what is an apple?
apple
machine learning
not an apple
what is an apple?
machine learning
apple
what is an apple?
machine learning
what’s an apple?
not an apple
machine learning
apple!
machine learning
nah
training set features label
apple
color
red/green
texture
Shape
round
taste
training set features label
training set features label
dates
platform
time of day
ip
what they
filter for
training set features label
date
flexibility
dates
platform
time of day
ip
what they
filter for
yes
is this an apple?
models
yes
is this an apple?
models
is the user flexible
on dates?
yes
apple
is this an apple, peach
or banana?
models
apple
is this an apple, peach
or banana?
models
Is the user more price, location
or quality sensitive?
price
based on this apple, here are
others you might like
models
based on this apple, here are
others you might like
models
based on the destination
the user has searched for, here
are others they might like
London
paris
?
based on this apple, here are
others you might like
models
London
paris
Amsterdam
based on the destination
the user has searched for, here
are others they might like
based on this apple, here are
others you might like
models
nyc
?
based on the destination
the user has searched for, here
are others they might like
based on this apple, here are
others you might like
models
nyc
Brooklyn
based on the destination
the user has searched for, here
are others they might like
travel world
Predict a fact about the future
Where do customers travel after going to rio de janeiro?
Guess a fact about the present
What dates are current visitors likely to travel on?
Automate human tasks
Fraud detection, photo tagging
user experience
user experience
+
machine learning
patterns
patterns
user experience
patterns
machine learning
booking.com
ml + UX
booking.com
empathy
THANK YOU
Maria Kl?kner
@marialigiak
workingatbooking.com

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Design para Contexto com Machine Learning