Personal Information
Organization / Workplace
Sydney, NSW Australia
Occupation
Helping businesses get the best behaviour from staff, colleagues & customers
Industry
Presentations / Communications
Website
About
Helps busineses & organisations get the best possible behaviour from staff & customers. Helps individuals & teams handle Tough Conversations, Bad behaviour & Dificult People. Speaker, presenter, educator, trainer, blogger & coach.
Contact Details
Tags
difficult people
leadership
management
customer service
training
people skills
communication skills
tough conversations
difficult conversations
workplace culture
staff training
performance management
coaching
best practice behaviour
interpersonal skills
dealing with difficult people
bad behaviour
poorly behaved
speaking
dealing with the public
frontline staff
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