Personal Information
Organization / Workplace
Greater Milwaukee Area United States
Occupation
Director of Operations (IT)
Industry
Technology / Software / Internet
About
Responsible for integration and support of IT assets for a user base of 5,000 Users spread throughout over 40 sites
• Led the design and successful integration of three large digital platforms supporting leadership and special operations training exercises (team of 100, budget of $1.5M each, $3M equipment inventory)
• Achieved rank of Lieutenant Colonel
• Focus: strategic direction, leading integration teams, customer support centers, communication, and reporting.
• Responsible for project management, cross-functional teams, external partners, SLA’s, end-user PC/ applications support, and facility planning.
o Work breakdown structures
o Leadership & team status reporting...