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PRODUCT
MANAGEMENT
in Digital Ventures
Startups
Product
Management
A presentation given 15th
October
2018 in Microsoft Flux by
Marko Oksanen
11 years building
digital products
7 years in product
management
Marko Oksanen
@_Mark0
AGENDA:
What is Product Management in the context of Digital
Ventures.
The fundamentals of good product management with
practical examples and tools.
Brief introduction to common barriers to good product
management in startups.
1.
2.
3.
WHAT IS
PRODUCT
MANAGEMENT?
1.
A project consists of a temporary endeavor undertaken to
create a unique product, service or result.
A project is temporary in that it has a defined beginning
and end in time, and therefore defined scope and
resources.
Source: PMI
ITS NOT PROJECT
MANAGEMENT
BUILDING DIGITAL
VENTURES IS A VUCA
WORLD
TRADITIONAL
PROJECTS
ARE HIGH RISK
IN A VUCA
WORLD
RISK
TIME
MONEY
CUMULATED
INFORMATION
TRADITIONAL
PROJECT
AGILE
INFORMATION
WHY HIGH
RISK?
SO WHAT IS
PRODUCT
MANAGEMENT
IN THE WORLD
OF DIGITAL
VENTURES?
TRADITIONAL
DEFINITION OF
PRODUCT
MANAGEMENT
a Product Manager is a critical link between
the business, technology and UX
CUSTOMERS TEAM
BUSINESS
Important!
BETTER
DEFINITION OF
PRODUCT
MANAGEMENT
BIZ, UX & TECH
PRODUCT
MANAGEMENT
IS NOT A
PERSON
THE
FUNDAMENTALS
2.
HOW PRODUCT
MANAGEMENT WORKS
WITH BUSINESS
COLLECT
IDEAS
 Business ideas
 Feature requests
 Process ideas
 Problems
 Moonshots
CREATE
STRUCTURE
 Build the processes.
 Develop the business ideas.
 Understand root causes
(5-WHYS) and push back on
features.
 Manage the backlog.
PRIORITIZATION
REQUIRES
CHALLENGE
MARKET RESEARCH
FOR STARTUPS
(Going beyond TAM SAM SOM)
COMMUNICATE
BOTH WAYS
Choose your weapons:
 Reports
 Documents
 1on1 meetings
 Presentations
 Slack
 Phone calls
BUILD THE
VISION
 Vision is the most effective
tool for communication.
 A good vision fulfills
company purpose.
PURPOSE
CUSTOMERS
OWNERS EMPLOYEES
THE
WORLD
Profit for a company is like oxygen for a
person. If you dont have enough of it, youre
out of the game. But if you think your life is
about breathing, youre really missing
something. -Peter Drucker
HOW PRODUCT
MANAGEMENT WORKS
WITH THE TEAM
BUILD
RESPECT
 Your expertise brings out
respect.
 Respect is an important part
why PM work often requires
technical skills.
 This is also done also
outside office hours.
INSPIRE
&
MOTIVATE
 Help to build the bridge
between a line of code and
the purpose.
 Inspiring & ambitious visions
motivate.
BUILD THE PROCESS
Source: Essential Scrum, Kenneth S. Rubin
SCRUM
KANBAN
Source: Hermanni Hyyti辰l辰,
https://www.reaktor.com/blog/kanban-auttaa-loyta
maan-ongelmakohdat-ja-parannuskohteet/
AGILE VALUES
FOCUS ON THE
FUNDAMENTALS
LEAN PRINCIPLES
PROCESS People fail here!
MOST COMPANIES ARE
SOMEWHERE IN
BETWEEN
Processes and
Tools
Individuals and
Interactions
Working
Software
Comprehensive
Documentation
Customer
Collaboration
Contract
Negotiation
Responding to
Change
Following a
Plan
LEAN
PRINCIPLES
LEAN DEVELOPMENT
1. Eliminate waste
2. Amplify learning
3. Decide as late as possible
4. Deliver as fast as possible
5. Empower the team
6. Build integrity in
7. See the whole
MURI
MURA
MUDA
SOME USEFUL
TOOLS
BUILD MEASURE
LEARN
ARE YOU
REALLY
DOING IT
RIGHT?
BUILD
MEASURE
LEARN
ITS NOT
LIKE THIS
DO YOU
HAVE A
TEAM?
IS YOUR PROCESS
PUSH OR PULL?
DO YOU HAVE
CONFLICTING
ROLES?
SCRUM
ROLES
Broken software!
Retention in danger
You miss the market
opportunity!
Nobody uses it!
HOW PRODUCT
MANAGEMENT WORKS
WITH CUSTOMERS
GET DATA ON
YOUR
CUSTOMERS
Dave McClures Pirate Metrics
(AARRR)
How do customers find you?
How do you get them to the Aha
moment?
Do they stick?
Do they bring in more customers?
Can you monetize them better?
USE A FRAMEWORK
KNOW YOUR
CUSTOMERS!
TALK TO
THEM!
Source:
Dr. Max V旦lkel summary
of The Mom Test by Rob
Fitzpatrick
Source:
Dr. Max V旦lkel summary
of The Mom Test by Rob
Fitzpatrick
EXPERIMENT
AND VALIDATE
 Approach everything as an
experiment.
 Optimize for learning.
 Build the capabilities for
quick experimenting.
 Measure # experiments.
Source:
https://www.evanmiller.org/ab-testi
ng/
YOU DONT
NEED TO BE
A DATA
SCIENTIST
FOR THE
BASICS.
THERE ARE LOTS
OF TOOLS OUT
THERE
3 BARRIERS FOR
BETTER
PRODUCT WORK
3.
DUNNING-KRUEGER
EFFECT
1 Confidence
Experience
THE HERO CEO
SYNDROME
2
THE KNOWING
DOING GAP
3
THANK YOU!
QUESTIONS?
FIND ME ON:
_Mark0
me@markooksanen.com
/markooksanen
PICTURES & CREDITS
 Most pictures are taken from the great site of: www.unspash.com.
 Some of the thoughts regarding Scrum roles and the risk profiles of ventures
were taught to me by the CSPO training of Agile42.
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