System Information and telecommunications
Helpdesk Management
Project Management
Budgeting
Stock resources Management
Staff Management
Customer worldwide support Management
Oracle Specialis
Applicazioni VOIP, ACD; Network: LAN, WLAN, DMZ, Vlan; Apparati di rete: Cisco, 3Com, Netgear; Applicazioni CRM : Helpdesk Advanced, Siebel, Landesk, Ocs Inventory
GOALS : consolidate my professional experience in a new and competitive contest, implementing modern management system
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