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Toronto, Canada Area Canada

Communities Manager, SAS Institute (Canada) Inc. Social Media Strategy | Customer Engagement | Retention Marketing

Advertising / Marketing / PR

Ample experience with database management and analysis for business advantage. Power user of social media applications and theory for the sake of creating communities that deliver value for organizations and individuals. Goals include having fun each and every day while supporting customers with honesty and alacrity. My day is not complete unless I've passed on infectious energy and passion for my work to those around me. A frequent public speaker on topics ranging from reputation management to social media strategy, you'll find me most comfortable in front of a large room of skeptical social media dabblers. Specialties: Social media strategy & implementation, marketing strategy & im...