Mattersight's mission is to help brands have more effective and effortless conversations with their customers. Using a suite of innovative personality-based software applications, Mattersight can analyze and predict customer behavior based on the language exchanged during service and sales interactions. This insight can then facilitate real-time connections between customers and the agents best capable of handling their needs. Mattersight's patented stack of SaaS applications has influenced hundreds of millions of shorter, more satisfying customer interactions.
Contact Details
Tags
call2loyaltycall to loyaltycxmattersightcustomer experiencecustomer servicecustomer loyaltycustomer relationship managementcustomerpersonalityprocess communication modelpcmpersonality typeshealthcarepersonality connectionsemotionscustomer service. omni channel solutiontravel and hospitalityempathyproduct roadmap
We鈥檝e updated our privacy policy so that we are compliant with changing global privacy regulations and to provide you with insight into the limited ways in which we use your data.
You can read the details below. By accepting, you agree to the updated privacy policy.
