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- 1. Matthew D. Halvorson 203 Sherman Avenue Apt. B Lexington, KY 513.255.7184 matthew.d.halvorson@gmail.com Objective: Enthusiastic and outgoing customer service representative with managerial expertise and a keen eye for attention to detail Education: Indiana University Bloomington, IN Bachelor of Arts; Major: Folklore and Ethnomusicology, Major GPA: 3.3 May 2004 Vincennes University Vincennes, IN Associate of Music; Major: Audio Recording, GPA: 3.7, Graduated Magna Cum Laude May 2001 Work Experience: Shilo Glen Apartments Cincinnati, OH On-Site Apartment Manager and Maintenance June 2010 June 2013 Resolving issues from flooding in an apartment to conflict resolution between tenants Responsible for collecting and processing monthly rent payments, apartment applications and lease agreements Created a safe and comfortable home for all nine tenants; several tenants created their own close-knit community Public Library of Cincinnati and Hamilton County Cincinnati, OH Library Services Assistant September 2008 Present Catering to the diverse needs of our patron population at one of the nations busiest libraries Providing proactive customer service in Circulation, Main Library, as well as ten other branches Maintaining a positive environment while resolving patron concerns regarding fines and collection notices Guitar Center Cincinnati, OH Drum Department Manager, Assistant Manager (Non-keyholding) November 2005 November 2007 Interviewed applicants for drum associate sales positions Earned multiple monthly district and regional sales incentive contests Trained associates to focus on achieving set sales goals in Cincinnati as well as two grand openings Rock, Paper, Scissors (International Music Publicity Firm) Boomington, IN Internship, Publicist Assistant, Freelance Website Designer November 2004 April 2006 Designed and maintained clients online press kits Instructed new assistants and interns and balanced staff efficiency Organized a database of media contacts for our clients' bulk mailings, tour announcements and album reviews Osco Drug Bloomington, IN Supervisor (Evening Manager), Loss-Prevention Supervisor, Pharmacy Technician June 1999 October 2005 Managed, delegated and followed-up on tasks from a daily checklist Promoted customer and staff loyalty by promptly attending to individualized needs Logged and precisely counted nine registers and balanced the safe while providing courteous customer service Leadership Experience: Lutheran Student Movement (Student-Led National Organization) Chicago, IL Vice President and Regional Treasurer November 1999 November 2005 Calculated a balanced budget allowing expenses for supplies and travel Participated in national conferences as well as fall and spring regional gatherings Brainstormed with national and regional governing board to provide outreach for Lutherans entering college Bloomington High School North Marching Cougars Bloomington, IN Section Leader June 1995 January 1999 Marched in Tournament of Roses Parade and Disneyland Music Days Parade Planned and managed after-school rehearsals focusing on difficult music passages Motivated individuals to exceed personal goals thus achieving multiple district percussion performance awards
- 2. Matthew D. Halvorson 203 Sherman Avenue Apt. B Lexington, KY 513.255.7184 matthew.d.halvorson@gmail.com References: (reverse chronological order) Priya Ganguli Shilo Glen Apartments Landlord 510.407.4029 Kathy Bach Public Library of Cincinnati and Hamilton County Westwood Branch Branch Manager 513.369.3297 Paul Burch Public Library of Cincinnati and Hamilton County Circulation Services Circulation Department Manager 513.369.6914 Richard Parks Guitar Center Store Manager rparks@guitarcenter.com Dmitri Vietze Rock, Paper, Scissors President / Head Publicist 812.339.1195 music@rockpaperscissors.biz James Laplante Osco Drug (Now CVS) General Manager 812.345.5721 Ruth Stone Indiana University Folklore / Ethnomusicology Professor stone@indiana.edu Daniel Reed Indiana University Folklore / Ethnomusicology Professor reedd@indiana.edu