Personal Information
Organization / Workplace
Helsinki Area, Finland Finland
Occupation
Trainer, Service Designer and Storyteller for better customer experiences
Industry
Advertising / Marketing / PR
Website
About
I'm a consultant specialized in service design and storytelling with healthy enthusiasm for all things social and digital. I believe great customer experiences require great communications and that customer-centricity should be taken to a deeper level, right to the core of organizational culture.
I have a broad skill set from training and organizational development to service design. As an experienced trainer and public speaker I have great presentation and facilitation skills.
I am passionate about learning and business storytelling. I have co-authored a book "Storytelling työkaluna - vaikuta tarinoilla bisneksessä."
Contact Details
Tags
storytelling
tarinankerronta
service design
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customer experience
markkinointi
design thinking
movies
content marketing
stakeholdermap
customer journey
customer experience map
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asiakaskokemus
palvelumuotoilu
yrityskulttuuri
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storytelling; empathy; narrative; transmedia; futu
storytelling; tarinankerronta; yrityskulttuuri; jo
immersive experiences
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