Vice President - IT Service Management at Brown Brothers Harriman
Industry
Technology / Software / Internet
About
Accomplished Senior IT Manager with over 10 years of experience utilizing ITIL and SDLC frameworks to build and govern Change Management and Quality Assurance programs. Facilitates the stabilization of global production infrastructure systems and delivery of quality software releases.
A proven diplomatic communicator performing strategic planning, risk mitigation, program management and cross-functional team management to advance the implementation of diverse IT migration and integration projects for both business and technical needs. Director of scalable testing and production support teams to effectively serve internal Operational-level Agreements (OLAs) and external client Service-lev...
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