A highly experienced transformation and business professional, an interim director who consistently excels in change management, organisational and leadership change and customer experience management (customer journeys) across a range of public sector and commercial service industries. Possessing strong communication and influencing skills and driven to deliver outstanding results through the application of systems thinking methodologies; optimising business processes and functions, whilst embedding continuous improvement philosophies and infrastructure within the customer organisation. A highly effective leader, mentor and coach who is a powerful influencer, motivator and trainer and ha...
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