Specialties: IT Analytics (BMC Smart Reports/ Yellowfin), Project Management, Servant Leadership, IT Infrastructure Library (ITIL), IT Client Services and IT Service Management
• Self-directed, personable project manager with experience in education, public and private industries.
• Dedicated to long term strategic planning with a focus in ITSM best practices
• Time management and project skills were honed in time sensitive environments in broadcasting and critical IT projects such as municipal elections. Ìý
• Several years’ experience in leading and managing a team of technicians in a municipal IT Client Services department
• Time management and project skills were honed in time sensitiv...