Awarded 2014 Oracle Club Excellence
Responsible for developing and maintaining relationships and partnerships with leading customer service organizations in the retail, communications, and distribution markets. Focus is on indentifying, developing, and implementing solutions that align with the strategic vision of these enterprises to deliver significant and measureable value to business, customers and shareholders. By leveraging Oracle's Customer Experience (CX) Service Solutions that combine leading technologies for Web, Social, Mobile, Contact Center and Field Service, organizations are able to deliver the most complete cross-channel experience for their customers. This leads to impro...