IT Governance and Service management Consultant and Trainer (COBIT 5 Assessor ,ITIL Expert, ISO20K,ISO 27K ,PRINCE 2 )
An IT professional with 11 years of extensive technical and management experience in Banking, Telecom, Educational and IT industries.
I have practical experience in culture change and moving IT Organizations from Technology Centric to Service Centric based on ITIL v3 Framework, COBIT 5, TOGAF, PRINCE2, PMP, ISO27001and ISO 20000.
I have specific focus on IT Service Management, IT Governance and Information Security Management.
Knowledge areas:
IT Culture Change,
IT service management,
Service Improvement
IT governance,
Information Security Management
Data Communication