Personal Information
Organization / Workplace
Egypt Egypt
Occupation
Senior Application Support Engineer
Industry
Technology / Software / Internet
About
Responsibilities :
- Incident,Problem,and Change management
- Availability and Capacity management.
- Release and configuration management.
- Coordinate service restoration to meet the service level agreement
- Track root cause and validate resolution once release / changes are applied.
- Perform (health checks – preventative data clean-ups).
- Implement patches – reconcile patches.
- Address back-end related issues with servers.
- Provide support on back-end related issues for interface deployments in staging/production environments.
- Perform capacity management activities for better understanding, forecasting, and fine tuning application and infrastructure component usage whic...
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