Qualification : Bachelor in Business Computing which encompasses Business and Information Technology.
My experience includes supervisory role at a catering satellite kitchen and participation as facilitator in Maxis Cyberkids ASEAN Camp.
My Contact centre experience is 2 years. I started as Executive Operations – Inbound Technical support for SingNet Broadband project supporting ADSL Broadband customers via phone in the Singapore market. Due to my abilities to learn fast and cope up, I was added with IPTV and VOIP product skills and supported 3 ADSL products since. By my 6th month I was already handling escalations and manning the department’s email in order to respond to other SingTel