Nqeleni Funeka is a seasoned digital services expert who spent most of his professional years designing solutions and improving business processes for Communications Service Providers (CSP) across SADC (Southern African Development Community). He has consulted broadly on areas of Business Support Systems and Operations Support Systems (BSS/OSS) and assisting customers to deliver on strategic initiatives to transform their businesses. In the past, he has also worked as a support specialist, developer, solutions architect and business analyst for different communication service providers in the region.
This makes his knowledge invaluable in that he understands the impact of business proce...
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