M谩rio Correia, 25
Oporto, Portugal
At the moment I work at RH+ and Vodafone Portugal in the customer service. At the beginning I work with regular customers; currently I am in the business department. In the last few years I became familiar with inbound and outbound operations, telephone calls and e-mail contacts with customers and agents; I鈥檝e been through customer care, loyalty and recovery. My tasks include back office and support service, data processing, data base costumer management. Currently I also work with satisfaction surveys.
I am a very positive, optimistic and easily self-motivated person. Despite the fact that I love my job, I鈥檓 always looking for new challenges and oppor...
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