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cambridge technicals social media unit 17 media it cambridge technical production process unit 25 communication interpersonal communication unit 35 multimedia page plans email communicating techn written communication mind maps interactive media authoring cultural issues interpersonal communications aids and barriers operating systems computing unit 1 architecture cpu computer interactive multimedia authoring questioning types questioning techniques barriers principles planning layout ideas p1 commercial primary and secondary research positive and negative effects analyse positive effects negative effects computer animation unit 14 sources table recording benefits constraints delivery formats storyboards interactive multimedia