• Strategy Development: Derive IT System strategy from the proposed organizational strategy and IT policy; Prepare the tactical and operational plan basis of the IT strategy; Analyze changes in the internal environment.
• System and Network administration applying Internal Control and information Security
• IT service / help desk management by incident management, problem management, change management, capacity management, configuration management, availability management, service portfolio management with SLA/OLA, service continuity management, supplier management by IT best practices like ITIL efficiently with monitoring tools and KPI‘s in order to bring results in lower oper...