Tc workshop toulouse
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The document discusses how interaction design can avoid stigmatizing people with impairments. It notes that stigmatization can come from physical signs of impairments, social effects, supportive devices, and social exclusion. The author observes that many special solutions designed for impaired groups make people feel stigmatized. He advocates for approaching normalcy by making special designs more normal and increasing visibility. The conclusion is that interaction design should provide personal solutions that adapt to individual needs while avoiding "special" labels, and using communication channels that are unobtrusive but efficient.
Tc workshop toulouse
- 1. Avoiding stigmatisation What is the role of (interaction) design? Lars Oestreicher Dept. of Information Technology Uppsala University LarsOe@it.uu.se (Paintings by Mahmood Azadnia, Mashad, Iran) Monday, March 11, 13
- 2. Impairments and stigmatisation Monday, March 11, 13
- 3. Stigmatisation Goffman, Erving (1963), Stigma A feature that distinguishes people from normality Generally a degrading notion Generates an exclusion Monday, March 11, 13
- 4. Stigmatisation can be due to: The physical signs of impairments The social effects of impairments The effects from supportive devices Social exclusion (rules, categorisation) Monday, March 11, 13
- 5. Rules can exclude... Monday, March 11, 13
- 6. Bad design too... Monday, March 11, 13
- 7. Bad interaction design? Monday, March 11, 13
- 8. Three Projects POTT - Personal Object Tag Tracking Dynamic Maps for the Blind Personal Information Centers - smartphones Monday, March 11, 13
- 9. A general observation Many special solutions make people feel stigmatised Maps for blind people Key鍖nders for people with slight dementia Interface solutions for blind people Special solutions for physically impaired Monday, March 11, 13
- 10. Special solution Monday, March 11, 13
- 11. Avoiding stigmatisation Approaching normalcy Special designs are made into normal ones Adapting special technology Making the unnormal normal Increasing visibility Avoiding bad, stigmatising solutions Monday, March 11, 13
- 12. (Interaction) Design Simple solutions for everyone Avoiding special solutions Making the special solutions normal Monday, March 11, 13
- 13. Well-known knowledge Perception and Information channels Physical and Psychological strengths and weaknesses Social interaction Attitudes and self-image Monday, March 11, 13
- 14. Project conclusions Personal solutions are vital, adapt interaction to the needs Avoid special solutions, make the normal solutions 鍖t Use unobtrusive but ef鍖cient communication channels Move interaction close to the user Monday, March 11, 13
- 15. Design for emotional interaction? Monday, March 11, 13