Personal Information
Organization / Workplace
Gurgaon, India India
Occupation
Manager - Dealer Development (CRM/DMS) at VE Commercial Vehicles
Industry
Automotive
About
12+ years total experience in Automobile and Lubricant companies with exhaustive process knowledge on Sales and Aftermarket operations. Started career as Sales and Marketing Executive and later shifted to process consulting/business analysis for CRM/DMS implementations in automobile domain. Have end-to-end project life cycle experience and vendor management.
Specialities - Business analysis, business process mapping, gap analysis, process re-engineering, project management, Business requirement document preparation, project planning and tracking to cater to new requirements, vendor management, team management, training, testing, managing helpdesk operations, planning and co-ordinating f...
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