Personal Information
Organization / Workplace
Bangladesh Bangladesh
Occupation
Telecommunications Professional
Industry
Telecom / Mobile
Website
http://www.grameenphone.com
About
I am enthusiastic towards continuous professional development.
Specialties: Service Quality Measurement across all customer channels. QAOM development and operation, Process development, standardized deployment & Re-engineering with customer centric approach while focusing on cost effectiveness & efficiency. Wide breadth of experience at Revenue generation through selling & up-selling.
Design and Implemented the process of QA Coaching and monitoring system by Zone theory
Contact Details