NVFS Gala Volunteer Orientation

Apr 16, 2013Download as PPTX, PDF0 likes615 views

NVFSgala2013

The document provides information about volunteering at the 15th annual Road to Independence Gala on May 3, 2013 at the Hilton McLean Tysons Corner. It discusses what the gala is, who will be attending, the importance of volunteers, volunteer roles and expectations, and dress code guidelines for volunteers. Volunteers are needed for roles like registration, being a bid pal, reorganizing auction items, and selling raffle tickets or mystery boxes/wine. The event

15th annual
Road to Independence Gala
Friday, May 3, 2013

Hilton McLean Tysons Corner
6:30 PM

Road To Independence Gala
What is the Gala?
Why is it so important?

Road To Independence Gala
Who will be attending?

What happens at the
event?

Why are volunteers so
important?

Volunteer Dress Code:
Black Cocktail Attire
Ladies: What does this mean?
– Black dress or skirt (at least
knee-length)
– Black dress slacks (full-
length). No
khakis, capris, shorts.
– Blouses or button down
shirts. No polo or t-shirts.
– Formal flats or sensible heels
- You will mostly be on your
feet. No boots, mules or
sandals.

Volunteer Dress Code:
Business/Cocktail Attire
Men: What does this
mean?
– Black dress slacks.
– Solid color long
sleeve, button-up shirt
with a tie. No polo or t-
shirts.
– Dark Dress Shoes. No
sneakers or boat shoes.
– (Business suit is okay.)

Volunteer Expectations
Volunteer Schedules
- What time should I arrive?
- Where do I go when I get there?
- How important is it to stay my entire shift?
- What if I need to reach you last minute?
(Karen: 703.399.6621)
Breaks & Refreshments
Personal conversations limited to volunteer break
room only.

Volunteer Expectations
Volunteers are representatives & ambassadors of NVFS
values:
- Communication
- Integrity
- Respect
- Collaboration
- Accountability

Kind & Professional Customer Service

Can I bid on items in the Silent Auction?

Volunteer Roles & Attributes
Registration (6-8PM)
• Friendly and professional
• Able to work quickly
• Able to follow directions

Bid Pal (6-8PM)
• MUST TAKE ONSITE TRAINING (5:30PM)
• Take initiative to offer help
• Able to learn quickly
• Able to follow directions
• Tech-Savvy helpful

BidPal Training for Volunteers

www.bidpalnetwork.com/how-to-bidpal-volunteer/

Volunteer Roles & Attributes
Bid Pal Collector (9-10PM)
• Take initiative
• Speak Loudly (amplify)
• Friendly
• Diligent – all devices must be returned

Auction Re-organizer (8-10PM) Auction Item Runner (9:30-10:30PM)
• Detail-oriented, focused • Detail-oriented, focused
• Fast-paced, quick-moving • Work well under pressure
• Careful w/ delicate items • Fast-paced, quick moving
• Able to follow direction

Volunteer Roles
Raffle Ticket Sales: Attributes
• Outgoing and personable
• Friendly and encouraging
• Persuasive/Convincing
• Good salesmanship skills

Mystery Box: Attributes Mystery Wine: Attributes
• Outgoing and personable • Outgoing and personable
• Friendly and encouraging • Friendly and encouraging
• Good salesmanship • Good salesmanship
• Able to follow directions • Able to follow directions

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NVFS Gala Volunteer Orientation

1. 2013 Gala Volunteer Orientation

2. 15th annual Road to Independence Gala Friday, May 3, 2013 Hilton McLean Tysons Corner 6:30 PM

3. Road To Independence Gala What is the Gala? Why is it so important?

4. Road To Independence Gala Who will be attending? What happens at the event? Why are volunteers so important?

5. Volunteer Dress Code: Black Cocktail Attire Ladies: What does this mean? – Black dress or skirt (at least knee-length) – Black dress slacks (full- length). No khakis, capris, shorts. – Blouses or button down shirts. No polo or t-shirts. – Formal flats or sensible heels - You will mostly be on your feet. No boots, mules or sandals.

6. Volunteer Dress Code: Business/Cocktail Attire Men: What does this mean? – Black dress slacks. – Solid color long sleeve, button-up shirt with a tie. No polo or t- shirts. – Dark Dress Shoes. No sneakers or boat shoes. – (Business suit is okay.)

7. Volunteer Expectations Volunteer Schedules - What time should I arrive? - Where do I go when I get there? - How important is it to stay my entire shift? - What if I need to reach you last minute? (Karen: 703.399.6621) Breaks & Refreshments Personal conversations limited to volunteer break room only.

8. Volunteer Expectations Volunteers are representatives & ambassadors of NVFS values: - Communication - Integrity - Respect - Collaboration - Accountability Kind & Professional Customer Service Can I bid on items in the Silent Auction?

9. E L V A Y E O N U T T

10. Volunteer Roles & Attributes Registration (6-8PM) • Friendly and professional • Able to work quickly • Able to follow directions Bid Pal (6-8PM) • MUST TAKE ONSITE TRAINING (5:30PM) • Take initiative to offer help • Able to learn quickly • Able to follow directions • Tech-Savvy helpful

11. REGISTRATION LAYOUT

12. LAYOUT EVENT

13. BidPal Training for Volunteers www.bidpalnetwork.com/how-to-bidpal-volunteer/

14. Volunteer Roles & Attributes Bid Pal Collector (9-10PM) • Take initiative • Speak Loudly (amplify) • Friendly • Diligent – all devices must be returned Auction Re-organizer (8-10PM) Auction Item Runner (9:30-10:30PM) • Detail-oriented, focused • Detail-oriented, focused • Fast-paced, quick-moving • Work well under pressure • Careful w/ delicate items • Fast-paced, quick moving • Able to follow direction

15. LAYOUT EVENT

16. Thank You!!! QUESTIONS?

17. Volunteer Roles Raffle Ticket Sales: Attributes • Outgoing and personable • Friendly and encouraging • Persuasive/Convincing • Good salesmanship skills Mystery Box: Attributes Mystery Wine: Attributes • Outgoing and personable • Outgoing and personable • Friendly and encouraging • Friendly and encouraging • Good salesmanship • Good salesmanship • Able to follow directions • Able to follow directions

Editor's Notes

#6: Be aware of cleavage and length. The objective is to blend with the guests who will be in formal attire.
#7: The objective is to blend with the guests who will be in formal attire.
#8: As you are completing your assignment be aware of if a guest looks like they have a question, looks lost, etc. and either answer for them or point them where they can get an answer.Its ok to get to know the other volunteers, however, the guests are our priority they should not ever feel like they are being ignored.
#9: As you are completing your assignment be aware of if a guest looks like they have a question, looks lost, etc. and either answer for them or point them where they can get an answer.Its ok to get to know the other volunteers, however, the guests are our priority they should not ever feel like they are being ignored.

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NVFS Gala Volunteer Orientation

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