Personal Information
Organization / Workplace
Chennai Area, India India
Occupation
CA, General Manager with WNS, delivering Finance & Accounting services for an UK Insurance client (450+ FTEs)
Industry
Human Resources / Recruitment
Website
http://www.wns.com
About
Summary of experience in finance & accounting outsourcing
1) Stakeholder engagement
1.a Build stakeholder connect and engage periodically to proactively identify growth avenues and improvement opportunities
1.b Excellence in customer service (CSAT of 8+/10 consistently) by deploying customised solutions for identified improvement areas
2) Operational excellence
2.a Identify farming opportunities and collaborate with client partners to deliver year on year revenue targets
2.b Own financials and identify avenues to reduce operations cost and deliver margin targets
2.c Operational rigour in conducting process walkthrough to identify risks and deploy mitigation plan
2.d Build Knowledge...
Contact Details
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