Naji Daniel is a Customer Service Expert with 10+ years of experience in customer services, using the best methodologies in the market to have 360 view of the customer, reaching the highest satisfaction levels, very goal oriented with team spirit, a team player and Leader by nature.
I consider myself a self-motivated person, with hand on experience on building customer journey end to end, customer service process, contact center operations, I always manage and lead my team with SMART KPI's to achieve the highest goals.
I’m looking for challenging environment where my experience and knowledge will add value
Specialties:
• Customer Service Expert
• Customer Service Management
• Custom...