An ambitious and committed, hands-on Senior IT Service Manager with experience spanning the entire SDLC for key BFSI clients.
Have in-depth knowledge and expertise in implementing ITIL methodologies and Six Sigma through formal training and first hand exposure. Have dedicated experience in managing production support teams for Mission Critical Applications particularly for the Banking and Financial Services Industry spanning several global banks across NA and EMEA geographies.
I am a passionate, goal-driven and a dynamic leader with a strong work ethic and a motivational force that inspires others to achieve more.
Core Competencies :
Project Management
Process Re-engeneering
IT Servic...
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