Nathaniel Homan Resume
- 1. NATHANIEL HOMAN Nate.Homan@gmail.com 12345 Lamplight Village Ave, Apt. 917 Austin, TX 78758 (484) 356-3141 EDUCATION Wilmington University Bachelor of Science, Marketing May 2016 Overall GPA: 3.52 EXPERIENCE Texas Secretary of State Customer Service Rep III; Austin, TX August 2016 Current Provides customer service support regarding business filings made with the Corporations Section of the Secretary of State, as well as provides information on existing entities Maintains an averagehold time of in-bound calls of less than 3 minutes (~150 calls per day) Resolves an averageof 15 customer email inquiries per day Conducts preliminary name availability searches while applying sections rules and guidelines Assists with expediting correction and adjustments on customer filings and ensures timely resolutions Assists other departments involved in the business filings process when needed Global Delaware - Marketing Intern; Wilmington, DE June 2015 September 2015 Identified the marketing mix (blog, email marketing, and Twitter) Researched, developed, and composed 18 blog articles on WordPress and promoted content through Constant Contact and Twitter Identified SEO tactics and implemented them effectively Enhanced the Divisions customer relationship management database (Salesforce.com) to ensure accuracy of records and streamline campaign management Saint Marks High School- Marketing Intern; Wilmington, DE February 2015 May 2015 Copywrote weekly parent and teacher newsletters on the schools mySchoolApp website Updated and maintained school-related information on the Saint Marks High School website on a weekly basis Designed flyers and other hand-out materials for the schools Admissions department Conducted 13 separate data analyses of freshman applicants to build a profile of the type of background the Admissions department should target HONORS Delta Epsilon Rho Honor Society Spring 2016 Deans List (4 semesters) Summer 2014 - Spring 2016 ADDITIONAL INFORMATION ComputerSkills: MS Word, Excel, PowerPoint Marketing Program Experience: Salesforce, WordPress, ConstantContact, Twitter Interests: MarathonRunning, Bouldering, Soccer, Live Music Work Eligibility: Eligible to work in the U.S. with no restrictions LinkedIn: www.linkedin.com/in/NathanielHoman