I've been in the IT industry since 1997 starting out as a business analyst, moving onto project management and ending up as an IT Manager, now an IT Executive. The majority of this time has been in financial services, especially banking & insurance (long and short-term). As an IT professional, I have spent my time on the business end of the industry more than having a strong technology/technical focus. This has made me very strong on understanding the need for and creating alignment between business and IT as part of a functioning organisation. I have a strong process background (BA), a commercial mindset and attempt to create sustainable business capabilities rather than taking short t...