Qualified Black Belt in Six Sigma, Lean, COPC and ISO 9001:2008, PMP with 13 years of experience in Transitions, Compliance & Quality Deployment + Control, Operations, Process Management, Recurring Revenue, Standardization, Customer Centricity & People Management.
Proven skills in managing teams to work in sync with the corporate set parameters & motivating them for achieving business and individual goals.
Acting as an escalation gate to resolve critical issues of the team members. Skills in conducting various training sessions for enhancing the performance and quality of service.
Demonstrated abilities in cementing healthy relationship with the clients & rendering effective service.
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