Experienced Program Manager with 9 years of success in Information Technology (IT) & Business experience with key emphasis on Program Management, Team Management, Quality, Business & Data Analysis, Project Life Cycle, Systems Analysis & Design with strong Customer service attitude, exceptional Organizational ability & Communication skills.
Specialties: Program Management, Customer Service, Software Process Improvement, Software Quality, Requirements Management, Cross-functional Team Collaboration, Change Management, Quality Assurance, SDLC.
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