Currently I am in the role of Tower Leader responsible for Global Delivery, Enablement & Relationship for a leading Market research client for one of its core Global Ops functions dealing with Input, Validation & Trade dimensions, being delivered from 4 ODC's from India & China.
Prior to this I managed the overall Account management & Sales for Retail Measurement Services & Consumer Panel Services for Europe, Africa & International delivery with a span of 1300+ FTE's as Regional Relationship leader for the same customer.
I have managed diversified roles in BPO / KPO segments starting with time bound Critical project recovery assignments, Large Delivery / Account Ops, Business Developm...
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