Personal Information
Organization / Workplace
Newcastle upon Tyne, United Kingdom United Kingdom
Occupation
Vice President & Global Head - Workforce Management at Sitel
Industry
Technology / Software / Internet
Website
http://www.sitel.com
About
High-Performing Workforce Management Leader known for "Building/Enhancing/Re-engineering" Workforce Management & Shared-Services while driving Performance Improvement and Cost Optimization through Strategic Partnerships with Organization leaders.
Hands-on and Passionate Change-leader with 17+ years of experience in WFM leading & developing very large-global businesses.
Workforce Management SME, Advanced Statistician, Lean & Six-Sigma practitioner with a rare combination of Vision and Entrepreneurial spirit.
SKILL HIGHLIGHTS
• WFM Road-Map & Vision • Shared Services setup.
• Performance & Cost Optimization • WFM Center of Excellence (CoE)
• Statistical...
Contact Details
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