Customer Experience Systems Section Manager (OSS,CEM,SLM and SQM)
Industry
Telecom / Mobile
About
Dynamic talented Telecom/IT executive with strong Management and technical skills, having remarkable success records in establishing successfully solutions that are complex and require allot of people, process and technologies alignment and integrations. Passionate about enabling new capabilities in the organization to achieve to operational excellence and spread insight and capabilities across.
My achievements include solutions in the following OSS areas: Customer Experience Management (CEM), Service Level Management (SLM), Service Quality Management (SQM) Network Performance Systems (NPM) ,Planning, Design and Optimization tools.
Having strong capabilities in empowering team ski...
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