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Organization / Workplace
Singapore Singapore
Occupation
Global Vice President of Fast Growth Markets Marketing, SAP Hybris
Industry
Technology / Software / Internet
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About
The following quote will give you a sneak peak into what makes me tick:
"Most of us understand that innovation is enormously important. It's the only insurance against irrelevance. It's the only guarantee of long-term customer loyalty. It's the only strategy for out-performing a dismal economy - Gary Hamel
For me Customer Experience is more than marketing fluff, its a core business ideology that needs to be at the heart of everything we do professionally.
Simply put, I believe that both People' and the Promises' we make are at the very heart of a Brand, be that the Brand we work for, or our very own personal Brand.
Im therefore passionate about challenging the 'status-quo' and...
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cem
customer relationship management
sap
sap crm
customer experience
crm
customer expereince management
marketing and advertising
strategy
scrm
marketing
digital marketing
21csw
21st century sales warrior
sigma
growth
sales presentations
presentations
tqm
lob sales
sales mapping
process
technology
sales mgmt teaching
sales process mapping
salesforce
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sales management
cx
customer experience management
content marketing
nicholas kontopoulos
singapore
hrm
business
hr
multi channel
sapcrm
loyalty management
mobile
mobility
omnichannel
enterprise mobility
digital customer
customer service
digital
sap ag
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