nickinmr@gmail.com 510-333-0875
I empower companies to avert calamities like these:
鈥� Medical devices facing recall because of labeling errors and usability issues that affect safety...
鈥� Customers tearing their hair out trying to figure out how to use a product to get their work done...
鈥� Scientists needing months of training on the instruments they need to do their work...
鈥� Technical support getting bombed with phone calls....
鈥� Software developers having to maintain products bloated with features that nobody needs...
Specialties:
Technical writing, context-sensitive help systems, content strategy, information architecture, white papers, Global English, minimalist writing, content ma...
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